Location and comfort
Manuel
février 2025
Location was great , front desk attendant was nice .
Cecilia
mai 2024
This was an excellent hotel. Spacious. Clean. Great beds. Excellent daily cleaning. Wonderful breakfast. The room had a coffee percolator and provided coffee in specially prepared sachets. I had a really great view to which I woke up each morning. The hotel is well located near a busy square which was full of life in the evenings and a further 7 mins down the road, the main cathedral and town centre. A big supermarket was also close by. I walked everywhere except for when I made tripe to the zoo and botanical gardens.
Stephen
décembre 2022
Very friendly staff, Breakfast was good (for mexican Standards), central location
Madox
février 2023
Room was clean
Eduardo
juin 2024
This was such a surprise, so much better than Holiday Inn Express locations back home in the UK. Room was spacious with a fabulous view from the large window and the bed was seriously comfortable. The buffet breakfast was hugely better than we expected. Even the coffee was delicious. We rarely stay in chain hotels and only stayed here for convenience so we were extremely surprised at how good it was. Outstanding value for money!
Philip
août 2022
The room was sunny and spacious and the staff was helpful. They had a pretty good variety of dishes for breakfast. The hotel's location is 3 blocks away from Parque de la Marimba and Marimba Museum which was nice. There's also a big supermarket very near. Hairdryer was pretty 'strong' - which is not always the case in Mexican hotels ;)
Anna
mars 2022
front desk lady was very nice however when we asked to cancel the last night (there’s nothing to do in Tuxtla besides the Sumidero canyon) they didn’t allow it saying we had paid upon check in. I explained to them that we had free cancellation and I had asked well before 6pm the previous day of the cancellation request and also usually you pay at the end so why couldn’t they return the transaction and charge me for 2 nights only? as someone who has retired from hotel management and worked in all departments I honestly didn’t think what they did was right. don’t stay more than 1-2 nights max!
Paulina
janvier 2022
This is a great place to stay in Tuxtla. The staff were friendly and helpful. We got a great night's sleep in the comfortable bed. Super close to Parque la Marimba. It was really quiet at night, great for sleeping. Nice breakfast. Good value!
Laura
décembre 2022
A good hotel, slightly ageing but still very nice. Large room, clean and quiet. Receptionist Antonio speaks good English and is very helpful. A really super breakfast including various cooked options. Recommended.
Susan
janvier 2022